We would just like to pass on to you our appreciation for the professional manner that Victoria managed our purchase of 12 Valley Road. From our initial meeting at the first open home, Victoria was warm and welcoming. She was open to answer any questions but also sensitive to our need to explore the property at our leisure. We appreciated the way she made us feel like we were valued and considered, how she made arrangements for a second viewing that suited us. Her manner meant that we always felt like we could approach her with questions and ask next steps at any time. We were impressed with her knowledge of the process and how she was always thinking about and informing us of processes and procedures. The deadline sale process is very stressful and she was always understanding and sympathetic to our feelings but at the same time we knew that she was professional enough to also have the interests of the vendors. We are now settled and happy in our new home and valued the trust we could have in Victoria and how she made the journey possible for us to achieve our result. We would and have recommended her to others.
Posted: 12 September 2021
A big thank you on our happy sale of our property. You were awesome to work with.
Posted: 9 September 2021
My husband and I decided to sell our property in early 2019 and to assist us with this process we engaged with Victoria at Property Brokers. Firstly, Victoria met with us in an informal manner. She clearly explained the service that she could offer to us and explained what we should expect so that there were no surprises. All action items that Victoria discussed with us that day she followed through with and exceeded our expectations. Our property was not an easy sale. It was an older property that had it's issues and we were stressed. For this reason there were a lot of up's & down's and I am ashamed to state that at times Victoria bore the brunt of my stress through no fault of her own. Only for Victoria's determination and perseverance we would have 'thrown the towel in'. Victoria remained composed, optimistic and positive at each hurdle as she guided us through what was a stressful period for us for various reasons. Victoria's communication was impeccable. We were kept well informed at each stage of the process either by telephone, email or text. Sometimes feedback from potential buyers can be difficult to communicate; in this case Victoria was always open and honest. There were times my husband and I had strong opinions and Victoria always listened. Victoria did everything within her power to sell our property and succeeded with excellent results. She went as far as providing us with soft furnishings from her own home that we used to enhance ours. At one point; Victoria was sitting at our kitchen table at 10pm one night talking us through a Sale + Purchase Agreement. Victoria is one of kind! She is an excellent service provider and without any hesitation we would highly recommend Victoria as a Property Broker.
Posted: 25 June 2019
I would like to take this opportunity to thank you, from the bottom of my heart, for taking this slightly terrified novice house buyer through the process of buying my first house. Your professional, calm and caring manner through out has been outstanding. Put simply, you have been quite wonderful! Good days and dreams to you and yours, Jim.
Posted: 13 May 2019
Helpful and kept me up to date of the progress.
Posted: 16 April 2019
Being a first home buyer on a tight budget is a pretty stressful situation to be in when you’re about to make the biggest investment of your life. With mortgage brokers, lawyers and friends of course, telling you what you should and shouldn’t do, (and often contradictory in opinions). The last thing you need is a property broker to be added to that list. I found Ms Victoria McKenzie-Browne to be friendly, professional, and informative. She has a positive attitude and helpful demeanour which helped me at some stressful times during the process. I thoroughly recommend her.
Posted: 22 February 2019